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Project Public Liaison Officer (PLO) – Peterborough (Local knowledge essential)

  • Location: Peterborough
  • Position: Project Public Liaison Officer (PLO)
  • Salary: Competitive
  • Date posted: 4th Jun 2020
  • Vacancy type: Permanent

Job Description

Project Pubic Liaison Officer (PLO) – Peterborough (Local knowledge essential)

Jones Bros Civil Engineering UK is a leading UK civil engineering business. Family owned and run from our head office in North Wales, we operate nationally for a host of domestic and international clients.

We are a dynamic and forward thinking organisation directly employing in the region of 450 people. Our flat management structure results in a flexible organisation where self-motivated, practical, problem solvers will thrive.

With over 60 years’ experience, our teams deliver high quality environmental and civil engineering solutions, safely, for a variety range of industry leading clients in the following sectors:

  • Highways
  • Energy and renewable
  • Flood and coastal infrastructure
  • Waste management infrastructure
  • Private developments
  • Quarrying

We aim to deliver projects predominantly using our in-house expertise and directly owned heavy plant and machinery.

We have an opportunity for a PLO to join our project team constructing a new road and bridge over the Ely to Peterborough railway line crossing at King’s Dyke on the A605 near Whittlesey. However as an organisation placing high value on long term relationships, a permanent role can be offered to a candidate showing a willingness to travel.

It is not expected that the PLO tasks will be a full time role therefore there are certain office management responsibilities we would expect the successful candidate to undertake.

The Role

We have an opportunity for a PLO to join our project team constructing a new road and bridge over the Ely to Peterborough railway line crossing at King’s Dyke on the A605 near Whittlesey. However as an organisation placing high value on long term relationships, a permanent role can be offered to a candidate showing a willingness to travel.

It is not expected that the PLO tasks will be a full time role therefore there are certain office management responsibilities we would expect the successful candidate to undertake.

The PLO will report to the Project Senior Contract Manager. Potential candidates will require approval by the client prior to appointment. The successful candidate will be introduced to the local community at the start of works launch event to be arranged prior to works commencing on site. This event will provide information about the scheme and the contact information for the PLO. The PLO will be a permanent role present on site for the duration of the works being the principal site contact for all stakeholders including:

·       Members of the public ·       Schools and colleges ·       Local event organisers
·       Parish councils ·       Local clubs ·       Road users
·       District Councils ·       Residents groups ·       Canal users
·       County councils ·       Local businesses ·       Other interested parties

 

The PLO will also be the main point of contact for the client’s administrative teams and will keep the client’s project manager fully aware of all site activities which may affect the travelling public, local residents and parish councils. This will include, but not be limited to night working, lane closures, canal closures, footpath and towpath closures, accidents and major incidents. This service will be backed up by a 24/7 out of hours telephone number.

The successful candidate will be responsible for:

  • Liaising and building relationships with all key stakeholders as well as attending stakeholder forums
  • Operate as the principal contact on site for members of the public and all other interested parties
  • Responsible for effective communication of any disruptions works (i.e. traffic management) that may cause to residents and all other interested parties
  • Production of weekly reports outlining all verbal and written communications to the public/other interested parties
  • Implementing measures and completing documentation to provide evidence of compliance with the considerate constructors scheme with the aim of achieving the highest mark possible.
  • Updating project information boards, managing social media and website, and project information centres
  • Production of letters for approval by the Project Manager outlining key information, keeping local residents informed of upcoming works
  • Dealing with all enquiries and complaints from the public and stakeholders, maintaining a compliments/complaints register and following up on any actions arising
  • Updating and meeting with Councillors, communicating with local councils to coordinate key dates
  • Communicating with schools, colleges and universities raise the profile of the industry, as well as representing the company at careers fairs and events
  • Undertake office management tasks for the project ensuring the smooth running of the office facility.
  • Provide administration support to the team as required

 

Experience and Qualifications:

  • Prior experience in a public/community/stakeholder engagement role ideally within the construction industry
  • Excellent communication skills – verbal and written
  • Good knowledge of the local area and stakeholders of the site
  • An ability to respond effectively to enquiries and complaints
  • Able to work autonomously with limited supervision as well as being an effective team player
  • An ability to design and produce newsletters and leaflets
  • Conflict and aggression management training
  • An approachable manner with effective communication skills
  • A positive approach with confidence to communicate and build relationships with a wide variety of people
  • Ability to organise and prioritise work accordingly
  • Full UK driving license and own vehicle.
  • Ideally hold a current CSCS card.

A competitive package will be offered to a capable successful candidate.

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